Novensys in Mass Media

Successful ERP implementation at Danubius

10.09.2008

As partner of companies with worldwide operations, such as Datecs LTD or Ingenico, Danubius is one of the main companies importing fiscal equipment, banking equipment, accessories, consumables and spare parts on the Romanian fiscal solution market. Having its head office in Bucharest and a branch in Craiova, the company operates at national level through a broad network of distributors and authorized service technicians.

The client's situation

In time, Danubius, a complex business, owned two other local Enterprise Resource Planning (ERP) solutions and both proved to be inefficient. By comparing the TCO, response times and, respectively, service times and prices, company managers reached the conclusion that the solutions didn't deliver benefits proportional to the financial investment. A calculation made by the company revealed that the amount allocated in time for the two ERP solutions was by far too big compared to the features they offered and to the business needs they fulfilled.

With the decision of purchasing a new and better ERP from the costs point of view, company managers started to prospect the market and took several solutions into consideration and the final choice was Microsoft Dynamics NAV.

After consulting their business partners, Danubius choose Novensys to be the implementation partner. "We were contacted by several companies implementing Microsoft Dynamics NAV and we chose Novensys because we wanted an experienced company with a solid portfolio. Novensys consultants were at our side at every step of the implementation and proved to be professionals. Therefore, I think that the expertise and know-how of the Novensys consultants were key factors in the success of the whole process", added Velin Ganev.

Danubius based its decision on Novensys references such as:
- More than 30 ERP implementions in top Romanian companies;
- Novensys partnerships with industry leaders like Microsoft, Oracle, Motorola, Zebra, Psion, LS Retail etc., which ensures acces to the best technology at convenient price, delivery, implementation and maintenance terms;
- 24/7 support services, with guarenteed feedback time and possibility to extend the service periode.

Microsoft Dynamics NAV Benefits

The business areas of Microsoft Dynamics NAV implemented at Danubius are: financial management, sales and marketing and service.
Being more than just a high-performance accounting tool, the financial management module enables the company to:
• view up-to-date financial information integrated with marketing information, to support the business' decision making processes;
• automate most financial practices and procedures, defining the desired control level;
• record and store financial information in a general accounting module, including tables of accounts, balances, tax reporting and much more;
• create accounting periods based on the business' fiscal cycle;
• manage cash and bank accounts.

By having relevant information on every customer group at their disposal, the Danubius management was able to make faster smart decisions, increasing both company efficiency and customer satisfaction, due to the possibility of quickly identifying sale opportunities, automating sales processes and configuring automatic mementos.  "We are proud of our broad network of distributors and of being trusted by close to 190.000 customers. We have to start doing something to gain their loyalty and the sales and marketing module of Microsoft Dynamics NAV will help us achieve this goal", explained Velin Ganev.
Customer loyalty was also increased by the improvement of after-sales services with aid of the service management module, which allowed the delivery of a higher service level, a better cost control and service resource organization for maximum efficiency.
The implementation of the ERP solution Dynamics NAV by Novensys led to:
• an increase of 20% in productivity and increased competitiveness by means of improved business process efficiency;
• twice as fast decision making and response to competitor challenges, by  profiting from new market;
• fast access of employees to different information, from stock levels to sales orders and marketing campaigns, all these from a single, consistent  database;
• maintaining permanent contact to customers, suppliers and business partners;
• goods flow optimization;
• fast analysis and reporting;
• lower risk of inaccurate reports.
"The difference between Microsoft Dynamics NAV and cheaper software from a smaller supplier is that the latter is not autonomous and doesn't have a modular structure. In time, the companies choosing that software will reach the conclusion, that they should have chosen the ERP solution from Microsoft right from the start, considering it being more convenient from the quality/price and efficiency/productivity ratios point of view", stated Velin Ganev, Executive Director at Danubius.